October 14, 1999

To Whom It May Concern:

It is with great pleasure that I have this opportunity to recommend Rick Crandall to you.  Rick is an experienced chief executive with unique talents.  He is a respected director on the Diebold board and chairman of our Strategic Focus Committee.

I am sure that Rick can assist you in strategy formulation, marketing, product development and differentiation, competitive tactics, industry direction, and adding on “e” focus to your business model.

I would be pleased to talk to you personally about Rick Crandall’s credentials and the positive contributions he has made to Diebold.

Sincerely,

DIEBOLD, INCORPORATED

Robert W. Mahoney
Chairman of the Board
Chief Executive Officer

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Diebold, Incorporated                                                                                                  Office of the Chairman

5005 Mayfair Road
P.O. Box 3077
North Canton,
OH 44720-8077